'50s Pinup Ice Cream Parlor photo shoot

I just would like to say that this is the best Salon ever. The employees are soooo nice and so is the owner. SHE ROCKS... The shoots turn out amazing and she truly is an artist.... I hope that she sticks around for a while...

And for the people giving her an issue GROW UP.... She is super nice and is a great asset to the nieghborhood.

Definitely not amature work. Way to go...keep setting those trends!

Although a great concept and fun idea, I unfortunately was not able to experience it. I originally purchased the Groupon special for myself and as a gift to my best friend, which was to be a surprise to her. There had been a family crisis involving my daughter a few weeks ago that caused me to be in a state of mind-numbness, stress, etc. that resulted in me forgetting about my appointment 10 days later until my set phone alarm went off shortly before the scheduled time. To make a long story short, a couple of tearful phone calls to explain my situation was met with insensitive, condescending (I suspect because I was using discounted Groupon certificates, based on the intonation of the conversations), and rude staff that actually asked me for a police report after repeating the strict no-refund cancellation policy to me. If the cancellation policy is so strict, why bother asking me for police reports for something that is so sensitive in nature? I emailed the owner to complain about her staff and suggest her business be more sensitive to her target consumer of "every woman". Ms. Ralph replied with no apology for my experience with her staff or mention of the requested police reports, and only stated they were correct in making sure the policy was understood and it was not fair to her that I didn't give enough notice because she had 6 shoots that day and still had to pay for the makeup artist (her website states SHE is the makeup artist, btw), and hairstylist for their time, and I failed to give a reasonable notice despite the strict 7-day policy. To clarify, my problem is not the cancellation policy itself, but the fact that I was actually asked for a police report to prove my reason for cancelling, and admonished by the owner for not considering the policy and her pocket money in the midst of my crisis. It's now 3 weeks later, and thankfully things have improved for my family and my mind is starting to become clear again, enabling me to write this review. I'm also very grateful for Groupon's gracious refund policy, as I was able to get a refund for both purchases (another reason for confusion about the strict policy is that my certificate # was never asked for when I made the appointment for any type of upfront payment or deposit to the salon). I'm also refusing the $50 credit the owner offered to me. I'd rather pay full price with another more established & professional photographer for both my best friend and I (which I do intend to book sometime prior to my wedding at the end of the year). Hopefully, none of her other customers will have an encounter like I did or will in the future.